TK GO

• How can I register in TK GO?

  You can be registered on our web portal “TK GO” through following the below instructions:

  • Visiting https://www.turkishcargo.com.tr/en
  • Clicking on “Login” button and then clicking “Sign Up”
  • Filling out the form and clicking “Send”
  • You will be getting an automatic e-mail regarding your user name after our relevant unit’s confirmation

  After you got your username, you can create your password by following instructions of "Password Change Help Page" hyperlink in https://tkgo.thy.com/#/login

  After you created the password, you can access to TK GO through our web site via Login part or directly through https://tkgo.thy.com/#/login

  Once you are able to access, you can find user guides of all modules under Profile tab.

• Can more than one user use TK Go account?

  Maximum 8 different persons can use the TK GO account, provided that they sign in the same user account.

• How should we contact in case of problems in entry of data on TK GO?

  In case of getting error in entry of data on TK GO, you can contact CARGOCUSTOMER@THY.COM.

• Can I send an e-AWB using TK GO?

  If you have a signed e-AWB Multilateral Agreement with IATA and received an activation notice by us, click the e-AWB button while entering master AWB info on MAWB entry tab,  and your shipment will be accepted as e-AWB.